Privacy Policy
The short version: StillReel has no sign-up. It knows you only by a random ID. To make an image or a video, your prompt and any reference images or clips you attach are sent to our server and to the AI model provider. Uploaded media and results are deleted from our server after 7 days, and your library stays on your device. There are no ads, no analytics and no tracking. You can delete everything from the app at any time.
StillReel is made by Rise Above the Chaos LLC ("we" or "us"). This policy explains what the app sends us and what happens to it.
Your account
StillReel creates a random account ID the first time you open it and stores it in your iCloud Keychain (or on the device if iCloud Keychain is off), so your credits follow you to your other devices. We never ask for your name, email address or phone number.
What we receive, and why
- Prompts and settings for each image or video you make: the text, the shape, length and quality you chose, and which presets you used. We need them to run the generation.
- Reference media: images and video clips you attach, including photos of a face or outfit in the AI Influencer builder. They are uploaded so the model can use them.
- Generated results, which our server keeps for a short time so the app can download them and reuse them as references.
- Purchases: when you buy credits or a plan, the app sends us the transaction that Apple signed (the product, a transaction ID and its dates) so we can add your credits. Apple handles the payment itself. We never see your card or your Apple Account details.
- Reports: if you report a result, we receive the reason you picked and anything you typed.
Who else processes it
- EvoLink runs the image and video models (GPT Image and Seedance). It receives your prompt and reference media for each generation, and it may pass them to the company that makes the model, under that provider's terms.
- Cloudflare hosts our server, its database and the temporary media storage.
- Apple processes purchases. If you speak a prompt instead of typing it, Apple's speech recognition turns your voice into text. It runs on your device when the device supports it, and otherwise Apple processes the audio. StillReel does not record or keep the audio.
We don't sell your data or share it with anyone else, and we don't use your prompts or media to train models.
How long we keep it
- Uploaded reference media and generated results are deleted from our server after 7 days. Your library (everything you've made) is stored only on your device.
- A record of each generation (the prompt, its settings, the credits it cost and whether it succeeded) stays with your account ID until you delete your data. We keep it so we can track credits and refunds and look into reports.
- Reports are kept until you delete your data.
- Purchase records are kept even after you delete your data, without your account ID, so a purchase can't be credited twice and refunds still work. A history of credit amounts and dates, with no prompts or media, is kept for the same reason.
- Our server's logs record account IDs and events, such as a generation finishing. They never include prompts or media, and they are kept for a short time.
Photos and the microphone
StillReel only sees the photos and videos you pick. If you allow it, the app saves your results to your photo library, and that permission only lets it add to the library. The microphone is used only while you're speaking a prompt.
Deleting your data
In the app, open Account → Delete my data. This removes your account, generation records, reports and stored media from our server, and everything StillReel keeps on the device. You can also email us and we'll delete it for you. Please include the first 8 characters of your account ID, which the Account tab shows.
Children
StillReel isn't meant for children under 13, and we don't knowingly collect data from them.
Changes
If this policy changes, we'll update this page and its effective date. If a change affects what leaves your device, we'll tell you in the app.
Contact
Questions about privacy: jagusisjagus@gmail.com