Support

Email jagusisjagus@gmail.com and we'll get back to you, usually within a day. Include the first 8 characters of your account ID (shown on the Account tab) so we can find your credits.

A generation failed

Its credits come back automatically the moment it fails, so you don't need to ask.

My purchase didn't add credits

Open Account → Restore purchases. If the credits still aren't there, email us with the date of the purchase and your account ID.

Credits on a new device

Your account ID is kept in iCloud Keychain, so a new iPhone or iPad signed in to the same Apple Account with iCloud Keychain on has the same credits. If iCloud Keychain is off, use Restore purchases to bring back your plan, and email us to move pack credits.

Cancel a subscription

In the app, open Account → Manage subscription, or go to Settings → your name → Subscriptions on your iPhone or iPad.

Report a result

Open the result in your Library and choose Report from the menu, or email us. See the Content Rules.

Delete your data

Open Account → Delete my data. The Privacy Policy lists what that removes.